Emergency Auto Locksmith in Reading
Matt Ladds is an emergency auto locksmith covering Reading and Berkshire 24 hours a day, opening locked cars, replacing lost keys, removing snapped keys and fixing keys that will not start the car at the roadside, at home or in a car park. He answers the phone himself and gives an honest arrival estimate.
Emergency call outs in Reading start from 60 pounds for a daytime lockout, with the price agreed before Matt sets off.
When It Cannot Wait Until Tomorrow
Car key problems have a habit of happening at the worst moment, in a supermarket car park at closing time, with a work van at 6am or at a motorway services on the way home. Matt covers Reading and Berkshire 24 hours a day for genuine emergencies, attending in person with the equipment to gain entry, extract a broken key, or cut and program a new one on the spot.
There is no call centre in between. You call 0118 469 3408 and speak to Matt, who tells you honestly how quickly he can actually get to you rather than promising a time to win the booking.
What Matt Can Sort at the Vehicle, Out of Hours
Most emergency call outs fall into one of these four.
Non destructive entry when the keys are shut inside, the same locked keys in car service as in the daytime.
A new key created at the vehicle from scratch, cut by code and programmed to the car.
The broken piece extracted without damaging the barrel, and a new key cut from the pieces.
Diagnosed at the vehicle, and often an ignition or steering lock fault rather than the key.
What a 24 Hour Auto Locksmith in Reading Honestly Means
Plenty of locksmith sites promise a fixed arrival time. Matt does not, because he is a sole operator rather than a dispatch network, and a firm promise from one person covering the whole county would be a promise he might not keep.
In practice, 24 hour cover means the phone gets answered around the clock, and if Matt can get to you, he tells you roughly when. Across Reading and the closer suburbs that is often within the hour, and sometimes in around 20 minutes when he is already nearby. If he is in the middle of a job on the other side of Berkshire, he says that too, so you can decide whether to wait or call someone else. That is a less impressive promise than a guaranteed arrival time, and considerably more useful when you are standing next to a car you cannot open.
How an Emergency Call Out Works
No booking system, no call centre. Describe what has happened and where you are.
Matt tells you when he can realistically get there and what it should cost, before setting off.
The V5C logbook or other proof of ownership is checked on arrival, at any hour, without exception.
Entry, extraction, a new key or a diagnosis, done there rather than towed anywhere.
When to Call Someone Other Than a Locksmith
A locksmith is the right call for most out of hours car trouble. There are a few situations where he genuinely is not.
A child, vulnerable adult or pet is locked inside the vehicle, particularly in warm weather. Emergency services attend faster and can act immediately.
You have broken down in a live lane on a motorway or dual carriageway. Get to safety behind a barrier and call the emergency services or your breakdown provider, because a locksmith attending a live carriageway helps nobody.
The vehicle has been broken into or stolen. Report it to the police first and get a crime reference; Matt can sort the security side afterwards.
How Much Does an Emergency Auto Locksmith Cost in Reading?
An emergency auto locksmith in Reading costs from 60 pounds for a daytime lockout and 90 to 150 pounds in the evening, at night or at weekends, while a new key when every key is lost costs 150 to 400 pounds or more, with the price agreed before Matt sets off and no call out fee.
| Emergency | Daytime | Evening, night or weekend |
|---|---|---|
| Locked out, keys inside the car | From 60 pounds | 90 to 150 pounds |
| Key snapped in the lock or ignition | From 45 pounds | 80 to 150 pounds |
| Car will not start, key or immobiliser fault | From 60 pounds | 90 to 150 pounds |
| Every key lost, new key made at the car | 150 to 400 pounds | 200 to 400 pounds or more |
Emergency work is priced on the job itself, not on how stressed you sound on the phone. Four things move the price.
There is still no separate call out fee, even out of hours.
What to Have Ready
In an emergency, the faster Matt understands the situation, the faster he can tell you whether he can help and when.
- Your exact location, ideally a postcode or a nearby landmark
- Vehicle registration
- Make, model and approximate year
- What has actually happened
- Whether you are somewhere safe to wait
- Whether anyone is inside the vehicle
- The V5C logbook or other proof of ownership, plus photo ID
One Phone Call, One Person, Straight Answer
Not a dispatcher reading a script who has never seen your car.
A realistic arrival estimate, including saying plainly when he cannot get there quickly.
No renegotiating on the roadside once you are already committed.
Entry, extraction, keys and diagnostics all handled at the vehicle.
What Reading Drivers Say
Key Genie is rated 5.0 on Google, across all the services Matt provides.
View the full profile on GoogleEXCELLENT
Based on 128 reviews
Posted on Google![]()
AJ Willis-BaxterTrustindex verifies that the original source of the review is Google.
Very quick response. Booked in the evening for the following afternoon. Friendly and approachable, good quality work and happy to show and exain what he did as he did it. Would definitely recommend.Posted on Google![]()
Tithi DaniTrustindex verifies that the original source of the review is Google.
Matt is brilliant, skilled at his job, and quick to help. I called him to unlock my car, and he arrived within 5 minutes. I was having a very tough time. He unlocked the car within 10 minutes and saved me time.Posted on Google![]()
Owen AllawayTrustindex verifies that the original source of the review is Google.
Had matt come out to cut and code me a new key as i had lost mine, he managed to do it quickly and got me out of a bad situation! Would recommendPosted on Google![]()
Richard AingeTrustindex verifies that the original source of the review is Google.
Great service to the door, came and helped do a new key for my fathers car on the weekend aswellPosted on Google![]()
Nick ThomasTrustindex verifies that the original source of the review is Google.
Would definitely highly recommend , Key Genie to carry out any work you require, friendly, polite, and professional service.Posted on Google![]()
ChrisTrustindex verifies that the original source of the review is Google.
Great guy...great service...great price Knows his trade inside and out....quick work Same day replacement replacement of a 2nd lost key fob. Smooth as silk fit Highly recommendPosted on Google![]()
Pierre BrocasTrustindex verifies that the original source of the review is Google.
Great service came next day to sort out the key. Very competitive price and pleasant chap to deal with. No hesitation recommending.Posted on Google![]()
Chris BeauchampTrustindex verifies that the original source of the review is Google.
Really informative about my options, nice manners. Went the extra mile by making sure that my radio was working before leaving (had to disconnect the battery) would recommend them and would use them again.Posted on Google![]()
Christopher TaylorTrustindex verifies that the original source of the review is Google.
Great communication,very knowledgeable...got me moving when in a tight spot. Grrat service, will use again.ThanksPosted on Google![]()
Rozina HussainTrustindex verifies that the original source of the review is Google.
I recently used Key Genie to have the ignition barrel replaced on my Vauxhall Corsa. Matt also supplied and programmed an additional key for me. Matt was friendly, professional and very knowledgeable. He got everything sorted quickly and efficiently, and made the whole process easy and stress-free. I’m really pleased with the service and my car is now working perfectly. I would definitely recommend Matt at Key Genie to anyone needing help with their car keys or ignition. Excellent service from start to finish!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Not an Emergency? These May Fit Better
24 Hour Emergency Cover Across Berkshire and Major Vehicle Brands
Areas Covered
All Berkshire areasEmergency Auto Locksmith FAQs
How much does an emergency car locksmith cost?
An emergency car locksmith in Reading costs from 60 pounds for a daytime lockout and 90 to 150 pounds in the evening, at night or at weekends, with lost key jobs from 150 pounds, and the price is agreed before Matt sets off.
What is the average cost to unlock a car door?
Unlocking a car door costs from 60 pounds in Reading in the daytime and 90 to 150 pounds out of hours, with no damage to the lock or the glass.
Can a high street chain supply an emergency replacement car key?
Not usually in an emergency. High street chains supply and cut some replacement keys in store during opening hours, but a key made at your car at night or when every key is lost comes from a mobile auto locksmith such as Matt.
When should you call an emergency locksmith?
Call an emergency locksmith when you are locked out, have lost every key, have snapped a key in the lock or ignition, or the car will not recognise its key and you cannot wait until the next day. Call 999 instead if a person or a pet is trapped inside or you are on a live carriageway.
Are you really available 24 hours a day?
Yes, the phone is answered around the clock. Whether Matt can attend immediately depends on where he already is, and he tells you honestly rather than guessing.
How quickly can you get to me?
Often within the hour across Reading and the closer suburbs, and sometimes in around 20 minutes when Matt is already nearby. Calling gives you a realistic answer straight away.
Do you charge more at night or weekends?
Yes, genuine out of hours work is priced at 90 to 150 pounds for a lockout rather than from 60 pounds in the daytime, and the price is always agreed before Matt sets off, never after he arrives.
Is there a call out fee for emergencies?
No, there is no separate charge just for attending, at any hour.
Should I call or use the contact form in an emergency?
Call. The form is fine for planned work, but for anything urgent, phoning gets you a straight answer immediately rather than waiting for a callback.
Can you make a key at 3am if I have lost all of mine?
Yes, in many cases, because the equipment is in the van whatever the hour, and it is the same lost car keys service as in the daytime. Call and describe the vehicle so Matt can confirm before setting off.
Can you remove a snapped key at night?
Yes, broken key extraction works the same at night as in the daytime, and a new key is cut from the pieces in the same visit.
What if the car will not start at night?
Matt diagnoses whether the key, the immobiliser or the ignition or steering lock is at fault, at the vehicle, before replacing anything.
What if I have broken down rather than locked out?
That is a breakdown service rather than a locksmith. If it turns out to be a key, lock or immobiliser fault, Matt can help, and otherwise your breakdown provider is the right call.
Can you help if my car has been broken into?
Report it to the police first and get a crime reference. Matt can then sort the lock, key and security side of it afterwards.
Do you attend motorway breakdowns?
No, not on a live carriageway, which is a job for the emergency services. Once the vehicle is somewhere safe, Matt can attend.
Do you cover vans and commercial vehicles out of hours?
Yes, the same 24 hour cover applies to vans as well as cars.
Need help right now?
Do not wait on a form. Matt answers the phone 24 hours a day.